At Rocket Riches Casino, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services. By accessing or registering at Rocket Riches Casino, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of data to ensure smooth operations, enhance your experience, and comply with legal obligations:
- Personal Information: Name, date of birth, email address, phone number, billing address, and identity verification documents (e.g., passport or utility bill).
- Account Information: Username, password, gameplay data, deposit/withdrawal history, and bonus activity.
- Technical Data: IP address, browser type, device information, location data, and cookies.
- Communication Data: Records of messages, chats, and correspondence with our support team.
We only collect data necessary to provide you with secure, legal, and personalized gaming experiences.
2. How We Use Your Information
Your personal data is used for:
- Creating and managing your player account
- Processing deposits and withdrawals
- Verifying your identity (KYC procedures)
- Providing customer support
- Offering bonuses, promotions, and personalized content
- Fulfilling legal and regulatory obligations
- Preventing fraud, money laundering, and underage gambling
We do not sell your personal information to third parties. We may share your data with trusted partners (such as payment providers or regulatory authorities) only when necessary and with the appropriate safeguards in place.
To understand more about our company and values, visit our About Us page.
3. Cookies & Tracking Technologies
We use cookies to improve your browsing experience, remember preferences, and analyze website performance. By using our website, you consent to the use of cookies. You can manage or disable cookies in your browser settings; however, doing so may affect the functionality of some features.
4. Data Protection & Security
We use industry-standard encryption (SSL), firewalls, and secure servers to ensure your personal data is protected at all times. Access to your information is restricted to authorized personnel only. We continuously review and update our systems to meet the highest security standards in the industry. If you suspect unauthorized access to your account, please visit our Contact Us page immediately.
5. Your Rights as a Player
As a user of Rocket Riches Casino, you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Object to data processing in certain circumstances
- Withdraw consent for marketing communications
To exercise these rights, please contact our Data Protection Officer via the Contact Us page.
6. Data Retention
We retain your personal data for as long as your account is active or as required by law, particularly for anti-money laundering and responsible gambling regulations. After the retention period, your data will be securely deleted or anonymized.
7. Responsible Gambling & Data Use
We take Responsible Gambling seriously. Some of your data may be used to identify signs of problem gambling, including unusual deposit patterns or extended gaming sessions. This allows us to proactively offer support and intervention tools when necessary. For more information on the tools available to help you stay in control, visit our Responsible Gambling page.
8. Third-Party Links
Our website may contain links to external websites, such as game providers or responsible gambling support services. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies separately.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. When we make updates, we’ll notify you via email or a notice on our Homepage.
10. Questions or Concerns?
If you have any questions about this policy or how your information is handled, please don’t hesitate to get in touch via our Contact Us page.
Thank you for trusting Rocket Riches Casino. Your privacy is our priority.
