At Rocket Riches Casino, we’re here to help — anytime, anywhere. Whether you need assistance with your account, have a question about our games, or just want to give feedback, our support team is ready to assist you 24/7.
How to Reach Our Support Team
Getting in touch is easy. Choose the contact method that suits you best:
- Live Chat: Our fastest option. Available directly on every page, including the Homepage.
- Email Support: Reach us anytime at [email protected] — we aim to reply within a few hours.
- Help Centre: Browse our most frequently asked questions to get instant answers about games, bonuses, and technical issues.
If you’re contacting us about a technical error, please include your browser, device, and a brief description of the issue to speed things up.
Account Help & Verification
Need help logging in, verifying your identity, or making a withdrawal? Our team is happy to assist with:
- Lost login credentials
- Uploading documents for verification
- KYC procedures and status updates
- Managing account details
Your information is protected under our Privacy Policy, which outlines exactly how we store and handle your personal data. We’re fully committed to transparency and data protection, so you can contact us with full peace of mind.
Stay in Control with Responsible Gambling
Your wellbeing matters. If you or someone you know is facing gambling-related issues, we offer support features like:
- Deposit and time limits
- Reality checks and cool-off periods
- Self-exclusion options
Learn more on our Responsible Gambling page, where you’ll also find links to trusted organizations that provide professional help. Our support agents are trained to guide you through every step — confidentially and without judgment.
Want to Know More About Us?
If you’re curious about who’s behind the scenes at Rocket Riches Casino, visit our About Us page to get to know our story, values, and mission. We believe that a great gaming experience starts with trust, and we’re proud to share what makes us different.
General Feedback & Suggestions
We love hearing from you. Whether it’s positive feedback or ideas for improvement, your voice helps us grow and improve. Feel free to drop us a message — we read every single one.
To stay up to date with our latest promotions, exclusive offers, and new game releases, don’t forget to visit our Homepage regularly or subscribe to our newsletter.
Need Help Now?
We’re just one click away. Whatever your concern, we’ll make sure you’re taken care of — quickly and professionally.
Thanks for being part of the Rocket Riches Casino community — we’re here for you, 24/7.
